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Website terms and conditions of use


These terms of use (‘Terms’) set out the terms on which you may use our website at (“the Website”). By using the Website, you indicate that you accept these Terms and that you agree to abide by them. If you use the Website as an employee or representative of another legal entity, by using the Website, you indicate that you accept these Terms on behalf of yourself and such legal entity. If you do not agree to these Terms, please refrain from using the Website.

We also refer you to our Terms and Conditions for the purchase of any items from the site, see below.

The Website is operated by The Multiple Store (“The Multiple Store”, “we”, “us”), a limited company registered in the United Kingdom, with registration no xxx and whose registered office is at 68 Cobbold Road, London W12 9LW.

You are responsible for making all arrangements necessary for you to have access to the Website.
You must treat any password you have for use of the Website as confidential, and you must not disclose it to any third party. You are responsible for any use of the Website (other than by our Website administrators) using your login details, including your email address and password.

We may suspend access to the Website, or withdraw the Website, at any time for any reason at our discretion, including for any maintenance or upgrading of the Website. From time to time, we may also restrict access to some parts of the Website, or the entire Website, to users who have registered with us (‘registered users’).

If you breach, or we reasonably suspect that you are in breach of, any of these Terms, we may immediately and without notice terminate your use of the Website, or any part of the Website.

The content of the Website, including all text, images, videos and sound recordings and underlying software, is protected by copyright and other intellectual property rights. The Multiple Store and its licensors are the owners of all such intellectual property. Except as expressly set out in these Terms, you shall have no rights in respect of any such intellectual property rights.

You may download information from the Website for your own non-commercial use only. You may not otherwise copy, adapt, modify, distribute, create derivative works of or use for any personal purpose any content on the Website, in whole or in part, without first obtaining the written authorisation of The Multiple Store and, where necessary, its licensors.

You may link to the Website home page from any website owned by you, provided that you do so in a way that is fair and lawful and the link does not damage THE MULTIPLE STORE’s reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on THE MULTIPLE STORE’s part where none exists, and the Website must not be framed on any other website.

The Website may, from time to time, contain links to other sites and resources provided by third parties. These links are provided for your information only. You acknowledge that THE MULTIPLE STORE has no control over the availability or contents of those sites or resources, does not endorse them, and accepts no responsibility for them or for any loss or damage that may arise from your use of them.

You may not make any unlawful or unauthorised use of the Website, including by introducing any virus or other malware or causing any denial of service attack; or attempting to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website.

Although care is taken to check and test material at all stages of production, THE MULTIPLE STORE cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.

THE MULTIPLE STORE has tried to ensure that the contents and information it provides on the Website is accurate at the time of posting. Unfortunately it cannot guarantee the accuracy of contents or information contained in its pages and any person using information contained in them does so entirely at their own risk.

We cannot guarantee that the Website will operate continuously or without interruption or be error free.

We will not be liable for any loss or damage caused by a denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment and content embodied on it as a result of your use of the Website.

We may collect and process other information about you when using the Website in accordance with our Privacy Policy By using the Website, you consent to such processing.

Cookies: Our Website uses Cookies. Please refer to our Cookies Policy within the Privacy Policy for further information.

These Terms should be read carefully by you before you place an order for Artworks from THE MULTIPLE STORE. You will be asked to accept these Terms before placing your order. If you do not agree to these terms, you should not place an order.

THE MULTIPLE STORE may change these Terms and Conditions without notice to you. Please check these Terms and Conditions every time you wish to order Artworks from THE MULTIPLE STORE to ensure you understand the terms which will apply at that time.

11.1 Ordering Artworks

11.1.1 To place an order with THE MULTIPLE STORE you will need to do this by following the ordering procedure on the Website

11.1.2 Following receipt of your written Order, THE MULTIPLE STORE will then confirm acceptance of your Order by issuing an ‘Order Confirmation Email’. Pending issue of the Order Confirmation Email THE MULTIPLE STORE shall not be under any obligation to accept your Order; once your order is accepted a contract of sale will exist.

11.1.3 All Artworks are subject to availability. If on receipt of your order the Artworks you have ordered are not in stock, THE MULTIPLE STORE will inform you as soon as possible.

11.1.4 The description of the Artworks you order will be as shown on the Website at the time you place your order.

11.1.5 The purchase price of the Artworks will be the price stated on the website, which will state whether VAT (or other sales tax) is applicable. All purchase prices are exclusive of delivery charges (if applicable), which will be added to the order at the amounts indicated on the Website.

11.1.6 During the checkout process, you will be asked to enter your payment details. By completing your payment details you confirm that the credit or debit card being used is yours. All fields indicated as compulsory must be completed. Please note that we may collect and store your personal information, using an encrypted secure payment mechanism and will only use your information in accordance with our Privacy Policy.

11.1.7 Where the Artworks are supplied for export from the EU, you will be responsible for complying with all applicable laws and regulations governing the importation of the Artworks into the country of destination and for the payment of any import duties or taxes which are levied on them.

11.2 Delivery and risk

11.2.1 The Artworks will be delivered to the delivery address stated in the Order.

11.2.2. Every effort will be made to deliver the Artworks by the dates or within the time periods specified on the website but these cannot be guaranteed. If delivery cannot be arranged within such time periods, THE MULTIPLE STORE will endeavour to inform you as soon as possible of any revised delivery date(s).

11.2.3 You will become the owner of the Artworks only upon payment in full of the sale price.

11.2.4 You will responsible for risk of loss or damage to the Artworks once they have been delivered to you.

11.3 Cancellation Rights and Returns

11.3.1 If you are contracting with us as a consumer, you have the right to cancel (under the Consumer Rights Directive 2011/83 as implemented in the applicable EU member state(“CRD”)), your contract at any time up to 14 working days after the day on which you receive the Artworks you ordered, by giving us notice of cancellation by emailing or writing to us (see paragraph 14 below).

You must take reasonable care of the goods while in your possession and they must be returned to us (at your cost) before we can issue your refund, at the following address:
Specified Returns Address: The Multiple Store, 68 Cobbold Road, London W12 9LW.

The Multiple Store will refund the price you paid for the Artworks (including the delivery charge you paid when the Artwork was purchased) within 14 days of receipt of the Artworks at the above address.

11.3.2 If the Artworks supplied to you are in an unsatisfactory condition on delivery or you have any other complaint about the Artworks, you should immediately contact THE MULTIPLE STORE by phone or email in accordance with the contact details at paragraph 14 below.

11.4. Deliveries

11.4.1. Delivery will be to the UK or international address specified in your order. If no one is available at a residential or other address at the time of delivery, a note will be left to advise whether your order has been left in a safe place e.g. with a neighbour, or returned to depot.

11.4.2 We shall be under no liability for any delay or failure to deliver Artworks if the delay or failure is wholly or partly caused by circumstances beyond our reasonable control.

11.4.3 In the UK, delivery charge refunds can only be made in accordance with your legal rights under the Consumer Protection (Distance Selling) Regulations 2000 and other applicable legislation. Similar rights may apply for some international deliveries.

11.5 Intellectual Property

11.5.1 In purchasing any Artworks, you are not granted any right to any copyright or other intellectual property rights in the Artworks, which remains at all times with the Photographer.

11.5.2 In respect of any Artwork purchased by you, on behalf of the Photographer we hereby asserts the Photographer’s right to be identified as the creator of the Artwork whenever the Artwork is displayed in public or reproduced.

11.6. Liability

11.6.1 Nothing in this clause 12 or otherwise in these Terms shall exclude or limit our liability for: death or personal injury caused by our negligence; or for fraud or fraudulent misrepresentation; or breach of the terms implied by section 12 of the Sale of Goods Act 1979.

11.6 2 THE MULTIPLE STORE hereby excludes any liability for any business loss or damage or any indirect or consequential loss or damage suffered by you in connection with the supply (or non-supply) of the Artworks, including loss of revenue, loss of profit, or loss of business, and whether caused by tort (including negligence), breach of contract or otherwise.

11.6.3 THE MULTIPLE STORE shall not be held responsible for any delay or failure to comply with its obligations under these Terms if the delay or failure arises from any cause which is beyond THE MULTIPLE STORE’s reasonable control.

12 General

12.1 THE MULTIPLE STORE may transfer its rights and obligations under a contract made with you pursuant to these Terms to another organisation, but this will not affect your rights or obligations under these Terms.

12.2 You may only transfer your rights or obligations under these Terms to another person if we agree in writing.

12.3 These Terms are not intended to and shall not create any rights enforceable by any person other than the person who is party to the contract for the sale of Artworks.

12.4 If any court or relevant authority finds that any of these Terms is unlawful or unenforceable, the validity and enforceability of the other Terms shall not be affected.

12.5 No failure by us to exercise any right or remedy under these Terms shall constitute a waiver of that or any other right or remedy.

12.6 Any dispute or claim arising out of or in connection with these Terms shall be governed by and construed in accordance with English law, and the English courts will have non-exclusive jurisdiction in respect of any such dispute or claim.

We may, at any time, make changes to the content of the Website. Whilst we take reasonable care in compiling and presenting the content of the Website, we give no representation or warranty that the content is at any time complete, accurate or up to date, and we are under no obligation to update any content.

We may also change these Terms at any time. You are expected to refer to these Terms from time to time and to take notice of any changes we have made. By continuing to use the Website after any such changes have been made, you agree to such changes. Some of the provisions contained in these Terms may also be superseded by provisions or notices published elsewhere on the Website.

If you have any queries about these Terms or any other aspect of the Website you can telephone us on + 44(0) 208735 2828, email us at, or write to us at 68 Cobbold Road, London W12 9LW. We will endeavour to respond as quickly as possible.

Any use of the term “including” in these Terms shall be construed as meaning “including but not limited to”.
No failure by us to exercise any right or remedy under these Terms shall constitute a waiver of that or any other right or remedy.

If any court or competent authority finds that any of these Terms is invalid, illegal or unenforceable, that term shall, to the extent required, be deemed to be deleted, and the validity and enforceability of the other terms shall not be affected.

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with English law, and the English courts will have non-exclusive jurisdiction in respect of any such dispute or claim.

These Terms were last updated on 1st October 2014